What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity, process deposits via DANA, OVO, or GoPay, and deliver your account history. This includes your name, email address, phone number, and the wallet identifier linked to your preferred payment method.
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When you make a deposit through OVO or a withdrawal back to your DANA account, our system logs the transaction reference, amount, and timestamp — this is required to match your wallet transfer to your account balance. We also collect device information such as your browser
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type, IP address, and session activity. This helps us detect suspicious login attempts and protect your account from unauthorised access. We do not store your full GoPay PIN or OVO password — those remain with your e-wallet provider. Data you provide during account verification is held
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only as long as needed for compliance purposes or until you request deletion, whichever comes first. Our use of your data is governed by applicable privacy law in eligible regions, and we update this policy when our practices change. Players in Batam and across Indonesia can
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submit a data request through our support channel at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.